We thoroughly enjoyed our stay! Heidi, the property manager, was very helpful and friendly and took care of issues right away. The view of the mountains from the deck is awesome and it is so relaxing to sit out on the deck as well at night... very relaxing also to enjoy the sun out back by the pool... great spot to enjoy warm sun abd blue skies!

We booked this house in August for a December vacation. We got to the fountain hills area around 3:15pm. I messaged Scott, the owner, asking if we could get in early since we were tired from a day of traveling. We waited a few minutes and didn't here anything back from him which is when I realized he provided the number for the property manager, Heidi. We called Heidi twice but her mailbox was full so we were unable to leave a voicemail. 4pm rolls around which was our check in time and still no word from Heidi nor Scott. Finally at 4:30 pm we get a call from Scott. He apologizes and says that the property manager FORGOT that we were coming and that she was out of town so we could not get into the house that evening. No biggie, we booked a hotel room to stay at and moved on. We were in contact with Heidi later that evening. We told her that we were going to Sedona the next day and wouldn't be back until late and we're wondering when we could stop by to pick up the keys. She said that she was going to be around all day so whenever would be fine. Scott had let us know that Heidi is not an early riser and with fear of not being able to get in the next day we changed our Sedona plans for later on in our stay. We arrived to the house at 11am since Heidi is "not an early bird”. After ringing the door bell, calling both Heidi and Scott we left for some breakfast. Heidi then texted to inform us that she will not be home for another two hours and still needed to get the place cleaned up. We told her that was unacceptable. She informed us that she would not longer be speaking to us and that we were no longer aloud on the property. Heidi never once apologized or owned up to her mistake of forgetting about us. Scott apologized and gave us a full refund and made everything right on his side. I would rent from Scott again as long as Heidi is not involved in anyway.

We stayed at this property for 45 days. It is a spacious 2 bedroom property with beautiful views of the sunrise. It was also nice to have the use of 1 space in a 2 car garage. Although the unit's living space is on 1 floor it is built above the garage so you have to use be able to deal with steep stairs. Hadn't been to Fountain Hills before and found it a cute little town. Property manager was usually very responsive but we had to wait 6 days for a replacement TV. Vinyl on sofa was cracking and peeling so we kept it covered with blankets. We were told a landscaper would come to trim some of the plant overgrowth but he never showed up. Cookware is in serious need of replacement.

The home was perfect for us as we needed a place to stay prior to our movig truck arriving. Scott worked with us when we needed to extend and Heidi was wonderful to deal with on-site.

This place has the magic of windows and light. The East view is spectacular. The location is convienent to town and is relatively quiet. The morning commute is a bit more street sound than the rest of the day. This is a good walking area. The unit is clean enough but not deep cleaned. The kitchen needs better cook ware relative to the cost of rent. The place shows more wear than last year and the second bed (day bed with two mattresses) needs a new pair of mattresses and more blankets and a second pair of sheets. The stairs to the enterance need safety rails! There is nothing better than coffee on the deck at sunrise! What a terrific view! And the back area is an oasis by the dipping pool that provides a water song all day and night. It is private and cooler there in the afternoon. All in all, in spite of the stairway to the entrance from the garage, it is a nice place to stay.